
The work I do through Black Hills Special Services Cooperative sits at the intersection of learning design, technology implementation, and professional development. Most of my clients are school districts, educational cooperatives, and state-level organizations across the Great Plains, though I also work with higher education institutions and non-education workplaces on training and technology projects.
If you’re dealing with a learning technology challenge, a professional development need, or a design problem that doesn’t have an obvious off-the-shelf answer, reach out and let’s talk about whether I can help.
Learning Management System (LMS) Implementation & Training
I’ve administered statewide LMS deployments and worked with individual districts getting their platforms off the ground. That range of experience means I can help whether you’re launching Instructure Canvas, D2L Brightspace, or Google Classroom for the first time, optimizing an existing setup that isn’t working the way you hoped, or building custom templates and design systems that give your team a consistent, accessible starting point.
This work goes beyond the technical setup. I coach instructors on using their LMS effectively, which includes adult learning principles and instructional design alongside the platform mechanics. The goal is always a system that people actually use well, not just one that’s technically configured correctly.
Professional Development
I design and facilitate professional development in online, blended, and in-person formats. For educators, that includes workshops on Google Products, generative AI, and other EdTech tools, as well as deeper sessions on backward design, blended learning, and student-centered approaches. For non-education workplaces, I offer training on Google Workspace, generative AI, and Microsoft Teams.
What I try to do differently in PD work is meet participants where they actually are rather than where a training agenda assumes they should be. That means building in flexibility for mixed skill levels, grounding sessions in the problems participants are actually facing, and following up in ways that support implementation rather than just delivering content and moving on.
EdTech Consulting & Research
Sometimes the need isn’t training or implementation but a clearer picture of what’s working and what isn’t. I conduct EdTech audits for districts and universities, including platform evaluations, website usability reviews, and user research. This work is informed by UX design principles and a focus on calm design, accessibility, and low-bandwidth contexts.
I also work with EdTech providers on user research to improve the usability and effectiveness of their products. If you’re building something for educators, I can help you understand how it actually performs in the kinds of environments where your users work, which are often quite different from the conditions it was designed for.
Custom Learning Solutions
Some problems don’t fit neatly into the categories above. If you’re navigating a technology transition and need change management support, looking for automated workflows that connect your existing tools, or trying to design learning experiences for rural or remote contexts with real connectivity constraints, I’m interested in those conversations.
The common thread across custom projects is that I start with the problem and the context rather than with a preferred solution. The answer might be a platform configuration, a lightweight automation, a redesigned workflow, or sometimes a recommendation to do less rather than more. I’d rather build something simple that actually gets used than something impressive that collects dust.
Background and Credentials
My work is grounded in experience across K-12 classrooms, higher education, and workplace training. I hold a Master of Science in Technology for Education and Training from the University of South Dakota and a certificate in User Experience Design from the Minneapolis College of Art and Design, and I’m currently pursuing a Doctor of Education in Learning, Design, and Technology at the University of Wyoming. I’ve also served as an adjunct instructor in educational technology methods at Dakota State University.
In my role at BHSSC, I’ve had the opportunity to represent South Dakota as a regional affiliate or partner with the International Society for Technology in Education (ISTE) and the State Educational Technology Directors Association (SETDA). I maintain credentials including Google Certified Trainer and Adobe Creative Educator, among others.
You can see examples of past work, including case studies with honest reflections on what worked and what I’d do differently, on the Cases page.
Testimonials




Ready to Get Started? Here’s How:
Send me an email at BLicht@bhssc.org with a brief description of what you’re looking for, or use the contact form below. Once I hear from you, I’ll follow up to discuss how we can shape the work to fit your specific situation.
